FAQs

1. How do I place an order on Namorin?

To place an order, simply browse through our products, select the items you wish to purchase, and add them to your cart. Once you’re ready to checkout, follow the instructions to complete your purchase. You’ll receive a confirmation email with your order details.

2. What payment methods are accepted?

We accept a variety of payment methods including major credit cards, debit cards, and PayPal. All payments are securely processed for your peace of mind.

3. Is it safe to shop on Namorin?

Absolutely. We prioritize your security and privacy, using industry-standard encryption to protect your personal and payment information. Shop with confidence knowing your data is secure.

4. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible through our contact form. We’ll do our best to accommodate your request, but please note that once an order is processed, it cannot be changed or canceled.

5. How do I track my order?

Once your order has shipped, you’ll receive an email with your tracking information. Use this information to track your package directly on our order tracking page.

6. What is your return policy?

We offer a 30-day return policy for items that are in new, unused condition with original packaging. For more details on how to initiate a return, please visit our Returns & Exchanges page.

7. Do you ship internationally?

Currently, we ship to select international destinations. Please visit our Shipping Policy page for a list of countries we serve and the associated shipping rates.

8. How can I get help with a product I purchased?

If you have questions about a product or need support, please reach out to us via our contact form. Include your order number and details of your inquiry for faster assistance.

9. Are there any discounts for first-time buyers?

Yes! We frequently launch our promotion campaign, so whether you’re a first-time buyer or not, good deals are always available.

10. How do I know if an item is in stock?

Product availability is shown on each product page. If an item is out of stock, you may see an option to be notified when it becomes available again.

11. Do you offer gift-wrapping services?

We’re afraid not, we only sell the product literally.

12. How can I provide feedback about my experience?

Your feedback is important to us! Please use our contact form here to share your thoughts.